SmartStop

description
Self-storage, simplified
services
Media & Performance
Strategic Consulting
Content & Creative
Digital Product & Experience

SmartStop knew their customers wanted more than just storage—they wanted more control over their experience. Rhythm created a central hub that puts everything at their fingertips—gate access, payments, and unit management—all streamlined for a frictionless experience.

All the features, none of the clutter

SmartStop wanted an app that did it all without overwhelming its users. Their goal was to offer a user-friendly experience with maximum functionality, allowing customers to easily rent additional space, link all units to the app, process payments, and more all in one place.

Clearing the way

From discovery and design to development, Rhythm created an app experience that’s easy to navigate, fully responsive, and designed to meet SmartStop’s customers’s needs. Partnering with our tech consultant throughout development, we ensured critical processes like payment processing, customer data, and unit access were seamlessly integrated into the app.

Simple, streamlined, effective

Conversion rates rose across locations once the SmartStop app went live. And with a smarter rental flow in place, reservations and payments soared by 75%.

We are proud to be part of the Code and Theory family of agencies and the larger Stagwell Global Network.
1 World Trade Center
69th Floor

New York, NY 10007
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